Privacy Policy

Némos ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("Némos" or the "App") and related services, including our website and browser extension.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our App. By using Némos, you agree to the collection and use of information in accordance with this policy.

Information You Provide Directly

• Account information (Apple ID used for authentication)
• Content you save in the App (screenshots, links, notes, PDFs, videos, audio recordings, ebooks, and other media)
• Folders, Smart Spaces, reminders, and routines you create
• Communication with us (support requests, feedback)
• Subscription information (managed and billed through Apple)

Information Collected Automatically

• Device information (device model, OS version)
• App usage data (features used, interactions, performance metrics)
• Crash reports and diagnostic logs
• Approximate location derived from IP address (not GPS — we never request precise location for tracking purposes)

Information We Do NOT Collect

• We do not read, scan, or analyze the content of what you save
• We do not collect precise GPS location data
• We do not collect contacts, call logs, or message data
• We do not use advertising identifiers (IDFA) or fingerprinting
• We do not sell or share your data with data brokers

We use the information we collect exclusively to:

• Provide, operate, and maintain the App and its features
• Process your subscription and billing through Apple
• Sync your content across your devices via iCloud (when enabled by you)
• Improve app performance and fix bugs
• Communicate with you about updates and support
• Comply with legal obligations
• Prevent fraud and ensure security

We do not use your information for advertising, profiling, or behavioral targeting.

Némos uses Apple's Foundation Models framework for AI features including automatic naming, tagging, summarization, and transcription. All AI processing happens entirely on your device. Your content is never sent to our servers or any third-party servers for AI processing.

This means:

• Your screenshots, notes, and voice recordings are analyzed locally on your iPhone, iPad, or Mac
• AI-generated tags, summaries, and transcriptions are stored only on your device and in your personal iCloud account
• We have zero visibility into what you save or how the AI processes it

Local Storage

By default, your content is stored locally on your device. We do not have access to locally stored content.

iCloud Sync

If you enable iCloud sync, your content is encrypted and stored in your personal iCloud account using Apple's CloudKit framework. Your data is encrypted in transit and at rest. We do not have access to your iCloud data — it is protected by your Apple ID credentials and Apple's security infrastructure.

Security Measures

• Face ID / Touch ID / Passcode authentication for app access
• End-to-end encryption for synced data via iCloud
• Encryption of data in transit (TLS 1.3) and at rest
• No server-side storage of your content — your data lives on your devices and in your iCloud
• Regular security reviews

While we implement strong security measures, no system is completely impenetrable. We cannot guarantee absolute security but we take every reasonable precaution to protect your information.

We do not sell, trade, or rent your personal information to anyone.

We may share limited information only in these circumstances:

• Apple: Subscription and billing data is managed entirely by Apple through the App Store. We receive anonymized transaction confirmations.
• Analytics: We use privacy-respecting analytics (Vercel Web Analytics) to understand aggregate usage patterns. This does not include your content or personal identifiers.
• Legal Requirements: We may disclose information if required by law, court order, or governmental authority.
• Safety: We may disclose information if necessary to protect the security or integrity of the App, or to prevent imminent harm.

When you share a folder with another user, the content in that folder becomes visible to the people you share it with. Shared folder data is synced through Apple's CloudKit sharing infrastructure. You control who has access and can revoke access at any time.

We do not have access to the contents of shared folders.

All Users

• Access: You can view all data stored in Némos at any time within the App
• Correction: You can edit or correct any content you have saved
• Deletion: You can delete any or all content at any time. Deleted items are moved to "Recently Deleted" for 30 days, then permanently erased
• Export: You can export your data at any time — no lock-in, ever
• Account Deletion: You can delete your account and all associated data by contacting us

European Economic Area (GDPR)

If you are in the EEA, you have additional rights under the General Data Protection Regulation:

• Right to data portability
• Right to restrict processing
• Right to object to processing
• Right to withdraw consent at any time
• Right to lodge a complaint with your local data protection authority

Our legal basis for processing your data is: (a) performance of a contract (providing the App), (b) legitimate interests (improving the App, preventing fraud), and (c) your consent (where applicable).

California (CCPA/CPRA)

If you are a California resident, you have the right to:

• Know what personal information we collect and how it is used
• Request deletion of your personal information
• Opt-out of the sale of personal information — we do not sell your information
• Non-discrimination for exercising your privacy rights

To exercise any of these rights, contact us at privacy@nemosapp.com. We will respond within 30 days (or sooner as required by applicable law).

Némos is rated 4+ on the App Store and is not directed at children under 13 (or under 16 in the EEA). We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under the applicable age, we will promptly delete that information and terminate any associated account.

If you believe a child has provided us with personal information, please contact us at privacy@nemosapp.com.

The Némos iOS and iPadOS app does not use cookies or web tracking technologies.

Our website (nemosapp.com) uses Vercel Web Analytics, which is privacy-focused and does not use cookies, does not track users across sites, and does not collect personal identifiers. Our browser extension does not track your browsing activity — it only activates when you explicitly choose to save content.

The App may allow you to save content from third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before sharing content.

Third-party services we integrate with:

• Apple (iCloud, CloudKit): For data sync and storage — governed by Apple's Privacy Policy
• Vercel: For website hosting and analytics — governed by Vercel's Privacy Policy

We retain your information only for as long as your account is active and as needed to provide the App's services:

• Content you save is retained until you delete it
• Deleted items are permanently erased 30 days after deletion
• If you delete your account, all associated data is permanently deleted within 30 days
• We may retain anonymized, aggregated data (that cannot identify you) for analytical purposes
• We retain data longer only where required by law (e.g., tax or legal obligations)

Your data is primarily stored on your device and in your personal iCloud account, which is managed by Apple in accordance with their data residency practices.

Our website and analytics infrastructure is hosted by Vercel, which may process data in the United States and other countries. Where personal data is transferred outside your jurisdiction, we ensure appropriate safeguards are in place, including Standard Contractual Clauses where required by GDPR.

We may update this Privacy Policy from time to time. When we make material changes, we will:

• Update the "Last updated" date at the top of this page
• Notify you through the App or via email for significant changes
• Provide a summary of what changed

Your continued use of Némos after changes are posted constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.

Némos does not track you across apps or websites owned by other companies. We do not use the Advertising Identifier (IDFA). In accordance with Apple's App Tracking Transparency framework, Némos does not request tracking permission because we do not engage in any form of tracking.

If you have questions about this Privacy Policy, our privacy practices, or wish to exercise your rights, please contact us:

If you are in the EEA and are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.